Lives Up to Great Expectations

Lives Up to Great Expectations

Beautiful hotel and views from the rooms and rooftop. Clean rooms with very modern interiors. Very nice and accommodating staff. Helped me choose all my dinner spots around town and where I should go to town.

Very fun area. The rooftop is very cool with an amazing view. The catch restaurant is very nice with great drinks. The hostess Natalia was very accommodating and gave great recommendations about sea trek cozumel mexico tours. Catch had some very good drinks and a great atmosphere. Great overall location, would recommend.

We have stayed at the Thompson Beach House a couple of times and it is our first choice when we visit Playa del Carmen. The hotel has everything we want and expects including a welcoming and courteous staff, a beach with beautiful views (from every room) and a party atmosphere just up the block.

The food at both of their properties (within walking distance) is excellent. And one of the Thompson hotels has a rooftop day club with good music all day long, while the other property is quiet and more relaxing. We stay at the beach house for pool-side relaxation and walk to the other property for the rooftop pool parties.

Along the way walking on 5th Avenue between the two properties are many busy shops, bars, and restaurants. The Thompson staff is amazing, and they try very hard to get to know you and meet your needs the way you would want them met. They personalize their customer service which makes the stay that much more amazing.

Absurdly beautiful in a very brand new building. The hotel is situated on the corner of Fifth Avenue and the Coco Bongo is on the other corner. Everything in the hotel is beautiful, the way it was built, bordering calle corazón, the rooms very well designed and very comfortable, the corridors decorations are beautiful.

The very polite and elegant staff, security, front desk and also the people from the restaurant Catch situated on the rooftop, this, deserving a separate review. A beautiful panoramic view with a small but pretty nice pool and always a nice party going on there. At first, we thought that the noise coming from the pubs would bother us at night but the windows are very good sound insulation. We had no problems with that. I strongly recommend, mainly for the ones that like the party and very nice pubs in Playa Del Carmen.

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